Leadership and Management Fast Prototyping Your Sales Technique by Phil|Published August 22, 2007 Try something. Did it work? One time is luck. Two times is coincidence. Three times is a system. FYI, this is only partly tongue-in-cheek.
Published November 19, 2007 Loyalty and the Mission of a Business [what we first learned in the 80s is that…] Firms that earned superior levels of customer loyalty and retention also earned consistently […]
Published October 1, 2008 Choose Individual Ingredients; Not the Name on the Package On public radio this weekend, a financial industry expert mentioned two places where Lehman and other big-firm staff might end up: (1) […]
Published September 1, 2008 September Fool’s Day I got a chuckle when someone referred to today as “September Fool’s Day.” I suspect he repeats this gag every first of […]
Published October 9, 2008 What is The Place of Information? In Terry Gilliam’s extraordinary movie, Brazil, protagonist Sam Lowry works in the government’s Information Storage department. Later, he accepts a promotion to […]