You Have to Earn Loyalty Clarence Francis

Loyalty, You Have to Earn

If you haven’t heard of Francis lately, it’s not because General Foods isn’t important. It’s because Francis spoke these words shortly after World War II. In 1952, Time Magazine ran an article on “human resources” which followed the Francis quote by saying, “In that search, at midcentury, lies the finest hope and promise of the …

True Self and Heart — Maria Nemeth

“You can’t see your true potential in the mirror, but you can study it on a highly reflective surface that is keenly sensitive to your true self — your heart. When I talk about your heart, I don’t mean the center of your emotions.  Instead, I mean the steady place inside you that lets emotions …

A Client’s Spiritual Beliefs

Talking about religion is often seen as taboo in business. But not for some financial advisers. In fact, many of them argue that it’s crucial to speak with clients about their religion or spirituality, as a way to gain a full understanding of their financial goals. …To be sure, religion is a subject to be …

Goodwill and the Win/Win, Part II — Intention and Action

Some more about starting with the Other Person’s Win: When we plan to help another person Win, does it matter whether we start with Intention or Action? The MBA part of my brain is laughing at the question:  “Dude — ‘Help Someone Win’ is a big enough leap for most business people.  Don’t waste time …

Goodwill and the Win/Win

I once reminded a client, “Don’t forget the Win/Win.”  In her search for new ideas for her own business, she was about to schedule meetings with  a dozen or more executives in other industries to see what insights she might glean from their experiences.   “I know they accepted your invitation with the thought they’d …

The Golden Rule is Fundamental — Dorothy Marcic

“The spiritual laws that govern human behavior have been articulated for thousands of yeasr by all the world’s religions and schools of philosophy,with remarkable consistency… The phrasing may be different, but the message is essentially the same: Love your neighbor, be honest, live in justice, control your impulses, avoid corrupation, let your intentions be pure, …

Success and Contentment – Manfred Kets de Vries

I firmly believe that the unrelenting pursuit of outward success is one of today’s chief sources of unhappiness. …[P]eople driven by success are rarely satisfied, no matter how high they climb-no accomplishment gives lasting satisfaction. Whenever they reach one level of success, they imagine yet another, higher level. The income they once dreamed of now …