“To spend a few minutes with people is simply not productive… The manager who thinks that he can discuss the plans, direction, and performance of one of his subordinates in fifteen minutes–and many managers believes this–is just deceiving himself.”
– Peter Drucker in The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials)
“Thinking digital means using technology to look at real data, track interactions with customers, and mine for information to serve people better. […]
“The deepest principle in human nature is the craving to be appreciated.” William James (1842-1910) When we say “thank you”, we feed […]
When good companies succeed, the world becomes a better place. The world gets better for two reasons: first, because of the business […]
The advantage of doing one’s praising for oneself is that one can lay it on so thick and exactly in the right […]
