“Some people have a highly developed fear of failure, and when these people become executives… this need not to fail drives the organization and patterns its strategic planning. …[T]his means not seeting objectives (they may be the wrong ones), not taking risks (risk is a dirty word to people with […]
Phil
172 posts
“What a man knows at fifty that he did not know at twenty is, for the most part, incommunicable… [It] boils down to something like this: The knowledge he has acquired with age is not the knowledge of formulas, or forms of words, but of people, places, actions—a knowledge not […]
“As Profitable Retailers, we …succeed because we test, we fail, we learn, and we improve. We will improve our stores by doing more imperfect tests…” “To be innovative, we must learn to live with less than ideal situations in our tests. If we wait for perfect conditions, we may miss […]
“I must not fear. Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past I will turn the inner eye to see its path. Where the […]
“Motivation: [I]t isn’t possible to talk about renewal without touching on the subject of motivation. Someone defined horse sense as the good judgment horses have that prevents them from betting on people. But we have to bet on people — and I place my bets more often on high motivation […]
“Thinking digital means using technology to look at real data, track interactions with customers, and mine for information to serve people better. It requires thinking clearly and precisely rather than relying on hearsay, habits, and prejudices. “Acting analog means using a personal touch. No revolution ever succeeded without a high […]
“If you don’t think you have any weaknesses, just ask your customers if there are areas you need to improve. They will be happy to tell you. “An asset in today’s strategy can become a liability in tomorrow’s market. An effective marketing plan addresses these changes so the company’s current […]